How to use this Shopping Basket
To add an item to your basket, simply click on the 'add/buy' buttons provided.
When you 'add' to the shopping basket, you are simply making a note of products you might want to buy later. It's just like putting items in your shopping basket at any store. Adding an item to your basket does not commit you to buying it - it simply allows you to collect together all the products you're interested in so you can review them before deciding to buy. Items will remain in your shopping basket for about 60 minutes after you stop browsing the site.

Your Shopping Basket
By viewing the shopping basket, you are able to cancel an item, change the quantity of any item or empty your basket altogether. You will also be able to view the terms and conditions of the sale before proceeding.

The Checkout
When you are ready to buy, then proceed to the Check out. Here you will be asked to supply personal details like name and address. These details are not available to us until you commit to the purchase later. After completing the Check Out form you may haveone of two choices. Either Submit the order for processing or simply get a Quotation. These processes still do not commit you to buy. If you have any discount vouchers you can submit them here to claim your discount which will be applied at the invoice stage. You can also save your personal details for when you return to the shop. Once you have saved your details, you can retrieve them the next time you shop with us.

The Invoice
If you Submit the order you will see an Invoice page. The invoice page will show taxes, postage costs and any discounts you have been given. Please check this page carefully and, when you are ready, click on the Confirm Purchase button. This will send your purchase request to us. It will also send an email to you detailing your purchase request at the email address that you provided earlier. If you decide not to go ahead with your purchase, you can simply return to the Shop Front or exit the site and your order will not be processed.

The Quotation
If you ask for a quotation you will be able to have your quotation emailed to you and you will be able to print your quotation. Be aware that prices, discounts and stock levels may change if you delay your order.

Payment Options
After accepting the Invoice, you will be presented with payment methods. Please follow the payment method details provided. Once we have received your payment, your order will be dispatched.

Navigation
At each stage, you will be provided with navigation buttons to go back to the basket, go to the Shop Front or review the personal details that you have provided. Please use these navigation buttons rather than clicking 'Back' on your browser

Having trouble accessing or using this website?
The most common problems encountered when shopping online are caused by the version or settings of your browser. You can usually check the version of the browser you are using by clicking ‘Help’ and then ‘About…’. In order to get the best possible online experience, we recommend that you use one of the following browsers:

PC users
Internet Explorer version 5.5 or later
Firefox 1.5 or later

MAC users
Firefox 1.5 or later
Safari 3 or later

You may download the latest browser version of Internet Explorer from: www.microsoft.com
(We are not responsible for the content of external websites. This link will open a new window.)

You may download the latest browser version of Firefox from: www.getfirefox.com
(We are not responsible for the content of external websites. This link will open a new window.)

You may download the latest browser version of Safari from: www.apple.com
(We are not responsible for the content of external websites. This link will open a new window.)

Cookies enabled
Just like most shopping baskets, Cookies are an integral part of the way our shopping basket works. You can only shop if your browser is set to accept cookies. The cookie is only used to store your order details until you complete your order. Allowing us to create a cookie does not give us access to the rest of your computer and only we can read the information stored in our cookie.

To set Internet Explorer to accept cookies:
From the Tools menu, choose Internet options
Select the Privacy tab and click on the Advanced button
Tick the 'Override automatic cookie handling' box
Select either the 'Accept' or 'Prompt' radio button and click ok
Click OK

To set Firefox to accept cookies:
From the Tools menu, choose Options
Select the Privacy icon, then the Cookies tab
Tick the ‘Allow sites to set cookies’ box
Click OK

To set Safari to accept cookies:
From the EDIT menu, choose preferences
Select the Security tab
Tick the 'Only from sites you navigate to' option
Click the X in the top left corner to close the window

Browser settings on a PC or Mac:
To ensure you can use and access all areas of the website, we recommend adjusting your browser settings as follows:

Images turned on
JavaScript turned on
This website is best viewed with JavaScript enabled.

To turn JavaScript on for Internet Explorer:
From the Tools menu, choose Internet options
Select the Security tab and choose Internet zone Custom level
Scroll down the page until you find Scripting
The first sub-heading is Active scripting, make sure the button labelled Enabled is selected
Click OK, then OK again and select the Refresh button in the browser bar at the top of your screen.

To turn JavaScript on for Firefox:
From the Tools menu, choose Options
Select the Content tab, then select the Enable JavaScript tick box
Click OK, then select the Refresh button in the browser bar at the top of your screen.

To turn JavaScript on for Safari:
From the EDIT menu, choose preferences
Select the security tab
Check the 'Enable Javascript' option
Click the X in the top left corner to close the window.